About The Trip

Join us on an unforgettable 3 Days & 2 Nights trip to Matheran, one of Maharashtra’s most beautiful hill stations and the only place in India where vehicles are not allowed. Enjoy fresh air, peaceful surroundings, and stunning views away from the noise of city life.

Your adventure begins with a scenic journey to Matheran, followed by a comfortable stay at a beautiful nature resort. Explore famous attractions such as Panorama Point, Louisa Point, Lord’s Point, Charlotte Lake, and many more breathtaking viewpoints that offer incredible views of the surrounding hills and valleys.

Adventure lovers will enjoy the exciting Peb Fort Trek, surrounded by lush green forests and scenic trails. You will also visit the famous Kadyavarcha Ganpati Temple and experience the charm of Matheran’s Heritage Toy Train, one of the most memorable highlights of the trip.

The fun doesn’t stop when the sun goes down! Enjoy live singing, DJ music, Garba, movie nights, and an exciting night trek with trained instructors. Relax by the swimming pool, participate in indoor and outdoor games, and create amazing memories with fellow travelers.

Delicious vegetarian meals, comfortable accommodation, local sightseeing, trained guides, and complete trip assistance are all included, so you can travel stress-free and simply enjoy the experience.

Whether you’re traveling solo, with friends, as a couple, or with family, this trip offers the perfect combination of adventure, relaxation, fun, and nature.

✨ Come explore the beauty of Matheran with Tranquil Journey and make memories that will stay with you forever!

Things To Carry

PERSONAL ITEM

• Rucksack Bag + Rain Cover
• Mini Bad/Collage Bag For Trek
• Plastic Bags for wet clothes
• Snacks and Chocolates
• Wet Wipes/Tissue papers
• ATM Card and Cash
• Personal Medicine if any
• Personal Sanitary
• Head Torch
• Power Bank
• Water Bottle

CLOTHING

• 4-5 Full Sleeve T-Shirts
• 3-4 Trek Pants/Trousers
• 3-4 Pair Socks
• Normal Jacket/Fleece

FOOT WEAR

• Trekking Shoes/Sport Shoes
• Slipper or Sandal

WEATHER PROTECTION

• Sun Cap + Sun Glasses
• Sun Screen (40+ SPF)
• Lip Balm and Moisturizer
• Poncho or Raincoat

LEGAL

• Original ID Proof & Declaration Form

Cancellation & refund policy

-If a Camp is called off at the last moment due to a natural calamity/unforeseen circumstances (like rains, earthquake, landslides, strike, bandh, decided by management team etc), we will issue the full fees.Cancellation is on full fees Otherwise you can change your camp dates if its possible by us.

The cancellation charges For Local Camp

Cancellations before to 35 days from the start of the journey 100% Refund of the total trip amount.
Cancellation between 35 days and 25 days to start of the journey 75% Refund of the total trip amount.
Cancellation between 25 days and 15 days to start of the journey 50% Refund of the total trip amount.
Cancellation less than 15 days to the start of the journey No Refund.

Reschedule of the Camp/tour

– In case of any Emergency Reason situation, we are offering an option of Reschedule your Camp in the next 6 months, only for -Academic Curriculum (Sudden Change in Exam Schedule)
-Medical Emergency (Any Serious Injury)
-Rescheduling is possible only before 5 days of the camp departure, In the last 5 days of departure rescheduling is not provided
-For this, you have to submit valid proof for the same including a Call letter from the University & College ID Proof in case of exams and Medical Certificate with all the respective reports from the Hospitals (Signed by MBBS post or higher authorities) in case of medical emergencies
-Excluding the above-mentioned reasons, the rescheduling option is not available
-Also participants will have to pay the cancellation charges for travel arrangements.
-This option is given only to those who have valid proof available, other participants have to continue their Camp as per schedule.
-The rescheduling options are offered only to those who would be facing the emergency other friends or colleagues of that camp have to continue as per their schedule.
-Rescheduling is given only 1 time, for the Second time Rescheduling & Cancellation option is not available

Transportation

-Transportation is managed as per head seat availability. We will help to adjust, However, we don’t offer any kind of seating preferences or special services.
-Train tickets are booked with subject to availability. TRANQUIL JOURNEY PVT. LTD. does not possess a right to change the status for waiting or RAC tickets. However, pre mention of the status will be conveyed to participants while booking tickets.
-In case of unforeseen circumstances such as getting stuck at a place due to natural calamity, unable to board the transport vehicle on schedule, etc.the expenditure of extra accommodation facilities, new transport arrangements,etc.will have to be borne by the participants themselves. No such responsibility would be on part of TRANQUIL JOURNEY PCT. LTD.

 Accommodation & Food

-Jain and Swaminarayan food will be available at the campsite/hotel. Non-Veg food is not allowed at the campsite/hotel.
-TRANQUIL JOURNEY PVT. LTD has a pre-decided food menu depending upon the camp hygiene and health. No choices, preferences, or demands from the participants will be entertained. TRANQUIL JOURNEY PVT. LTD. is not responsible for any health-related issue during the camp, in case the participant skips the food.
-Before check-in/check-out, the participant is requested to check his/her room/tents. If any items are found to be damaged/lost/stolen from their room/tents, he/she will be held solely responsible for it and needs to bare the expenditure for the same.
-Before boarding the vehicle, the participant needs to check their vehicle seats/windows. In case of damage, he/she must inform the respective volunteer/instructor. If not informed and found damaged the participant needs to pay the repairing cost for the same.

Responsibilities Of Luggage, Jurisdiction, Medical, Adventure activities

-Participants are solely responsible for his/her damage/missing luggage. Checking the luggage before and after loading and unloading shall be done on the end of the respective participant
-If TRANQUIL JOURNEY PVT. LTD. finds any item during the event, that would be registered under store stuff but claiming for the same will require appropriate proof.
-In any type of disputes would be addressed under Ahmedabad Jurisdiction only.
-All the participants have to follow the laws formed by Local Authorities/Governments. In case, if anyone is found a violation of law, the local administration/government may take legal actions. TRANQUIL JOURNEY PVT. LTD. will not be held responsible in such cases.
-TRANQUIL JOURNEY PVT. LTD. provides basic First Aid Facilities all the camps and treks.
-In the case of a Medical Emergency, TRANQUIL JOURNEY PVT. LTD. will try to contact the emergency contact number provided by the participant. In case the emergency contact person will not respond in time, TRANQUIL JOURNEY PVT. LTD. will act as per the instructions given by the senior-most person available at the camp. The team the try to get the best medical facilities at the earliest, however, the cost of such medical treatment, transport, etc would be borne by the participants.
-Any medical expenses for minor/major injury/sickness during the camp would not be borne by TRANQUIL JOURNEY PVT. LTD. Only an immediate first–aid facility shall be provided.
-Participants will be provided with the facility of emergency health service in case no emergency family contact provided by the participant is available but the expense shall not be bear by the TRANQUIL JOURNEY PVT. LTD.
-Participants have to carry their luggage during the trek. TRANQUIL JOURNEY PVT. LTD. does not offer the facility of mules or porters or any carriers. If in case the participant is willing to hire any carrier, they are solely responsible for bearing the charges.
-Trainee is solely responsible for any injury or accident (minor/fatal) that taken place during the camp.TRANQUIL JOURNEY PVT. LTD. is not responsible for any such cases/incidence/accidents taken place in the above-mentioned subject. He also understands the risk of wild animals and the dangerous state of water bodies nearby.
-Trekking needs basic physical fitness to sustain itself throughout the trek. Instructor/guide has the right to terminate his/her summit in case they suspect any unfit participant.
-During the trek, participants should follow the rules and technics of the trek and follow the principles of mountaineering.
-If during the trek, the instructor feels unsafe to carry the participant for the further trek, the instructor has the right to take the real-time action needed and can send the participant back for which no refund/return service shall be provided.

Discipline

-Smoking, Alcohol, Tobacco, Drugs & Abusive Language are strictly prohibited and if anyone is found to be the suspect in such cases, the participation will be terminated and no further services, return tickets, refunds, etc will be offered.
-Being an Adventure Camp and not a leisure tour, we expect a high level of discipline.
-All the participants have to follow the camp rules, timings, and code of conduct during the time of camping and travel.
-Punctuality must be taken as a serious matter. Participants will have to follow the instructions clearly given by the volunteer/guide, Misbehave/Arguing with the volunteers/guide/instructors will be considered as disciplinary issues.
-In case of violation of disciplinary rules, TRANQUIL JOURNEY PVT. LTD. has all the rights to rusticate a participant or terminate the participation.
-In such cases of disciplinary violation or the participants wishes to leave the camp willingly, TRANQUIL JOURNEY PVT. LTD. will not be held responsible for any further services, return tickets, refunds, etc. Also, TRANQUIL JOURNEY PVT. LTD. is not responsible for your further actions, safety, or any other actions that can affect the locality and jurisdiction.
-TRANQUIL JOURNEY PVT. LTD. will is not responsible for any type of internal disputes/quarrels among participants.

Cancellation Policy

• The cancellation charges For Local Camp

  Cancellations before to 35 days from the start of the journey 100% Refund of the total trip amount.
  Cancellation between 35 days and 25 days to start of the journey 75% Refund of the total trip amount.
  Cancellation between 25 days and 15 days to start of the journey 50% Refund of the total trip amount.
  Cancellation less than 15 days to the start of the journey No Refund.

Notes

• In case of any unforeseen conditions, the schedule/itinerary can be modified/cancelled. Tranquil Journey Pvt. Ltd. reserves all rights to cancel/shorten/modify the itinerary, and the final decision is authorized by the Board of Trustees.
• For group tour reservations, please note that specific seat allocation cannot be guaranteed by Tranquil Journey. We kindly request all guests to cooperate and mutually decide their seating arrangements to ensure a comfortable travel experience for everyone.